Service Delivery Manager

Budapest (9. kerület) (RO-6973)

  • Our Client is a leading software development firm who is looking for a Service Delivery Manager to join their team.

Main tasks

  • Primary support advocate and liaison for both internal and external customers;
  • INC + Change management; Attending and leading regular and ad hoc customer/internal meetings to discuss service development, issues, reports, SLAs;
  • Working with 1st, 2nd and 3rd level support teams to ensure issues are being prioritised, updated and resolved according to SLAs;
  • Creating reports, understanding them to monitor service; Putting together PPTs, training materials;
  • Working closely with Project Managers.

Conditions for getting the job

  • University degree (or ongoing studies);
  • At least 2 years experience in Service Delivery Manager position (or similar position);
  • Excellent spoken and written English and Hungarian;
  • Stable knowledge in MS office; System thinking; Problem-solving ability.

Our client offers

  • Multinational environment;
  • Challenging work;
  • Competitive salary.

Application requires

  • If you're interested in the position, send us your CV both in Hungarian and English via e-mail to

Details of position

Job identifier: RO-6973
Position name: Service Delivery Manager
Work place: Budapest (9. kerület)
Daily work hours: Full time job (8 hours)

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